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Special Order items not used

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We opened an order for a customer and ordered parts as “SPECIAL” on purchase order to Vendor.

Parts came in and were received and posted as a payment due to Vendor (Accounts Payable).

The order was cancelled by customer and parts were sold from stock to another customer.

I cannot cancel the items from the order or delete the order to clear from open..which effects item availability and order on customer card etc.


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